FAQs
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How do I place an order?
To place an order, simply browse through our collection, select the items you love, choose your size, and click "Add to Cart." Follow the checkout process to provide shipping information and payment details.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express).
Is it safe to shop on your site?
Absolutely! Our website uses secure sockets layer (SSL) encryption to ensure that your personal information and payment details are protected during the checkout process.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your order on the respective courier's website.
What is your return policy?
We have a hassle-free return policy. If you're not satisfied with your purchase, you can return the item within 5 days of receiving it. Please check our Shipping & Returns page for more details.
Do you offer international shipping?
Yes, we do! We offer international shipping to many countries. During the checkout process, you can select your country, and the shipping cost will be calculated accordingly.
How can I contact customer support?
You can reach our customer support team by emailing info@viviers.studio.
Do you have a size guide?
Yes, we provide a size guide to help you choose the right size for your clothing items. You can find this information on each product page.
